Shipping policy
Order Processing
All orders are processed and shipped within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Times
Once your order has been shipped, the estimated delivery time is 5–9 business days. Please note that these are estimated timeframes and may vary due to customs clearance, carrier delays, or other circumstances beyond our control.
Shipping Partners
We work with reliable international shipping carriers to ensure your order is delivered safely and as promptly as possible. The carrier assigned to your order may vary depending on your delivery location.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track the progress of your package.
International Shipping
Ella’s Boutique ships worldwide. International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country upon arrival. These charges are the customer’s responsibility.
Ella’s Boutique is not responsible for delays caused by customs clearance.
Lost or Damaged Shipments
If your order arrives damaged or has not been delivered within the expected delivery timeframe, please contact us at info@ellasboutique.com. We will investigate the issue and work to resolve it as quickly as possible.
Contact
Ella’s Boutique
Email: info@ellasboutique.com
Website: https://ellasboutique.com